Privacy Policy

1. Introduction

ClinicalRIS is a product of Claridad Health Solutions. We are committed to protecting your privacy and the confidentiality of Protected Health Information (PHI). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

This policy applies to all users of ClinicalRIS, including healthcare providers, imaging centers, radiologists, technologists, and patients.

2. Information We Collect

2.1 Account and Professional Information

• Full name, email address, phone number, and professional credentials
• Organizational affiliations and role information
• Account login credentials

2.2 Protected Health Information (PHI)

As a healthcare technology platform, we process PHI on behalf of covered entities, including:

• Patient demographics and medical record numbers
• DICOM medical images and radiology reports
• Clinical notes, orders, and referral information

2.3 Technical and Usage Information

• IP addresses and device identifiers
• Browser type and usage logs
• DICOM network connection logs

3. HIPAA Compliance

3.1 Business Associate Agreements

We execute Business Associate Agreements (BAAs) with all covered entities before processing any PHI.

3.2 Security Safeguards

We implement administrative, physical, and technical safeguards including:

• Role-based access control and MFA
• Audit logging of all PHI access
• Regular risk assessments and workforce training

6. Data Security

6.1 Encryption

• Data at rest: AES-256 encryption
• Data in transit: TLS 1.3 encryption

6.2 Access Control

• Multi-factor authentication (MFA)
• Automatic session timeouts
• Granular permission settings

8. Your Rights

8.1 General Rights

• Access: Request a copy of your personal data
• Correction: Request corrections to inaccuracies
• Deletion: Request deletion (subject to legal retention)

8.2 HIPAA Rights

If we process your PHI, you have rights under HIPAA, including creating requests to your healthcare provider for access, amendments, or accounting of disclosures.

13. Contact Us